Rainbow Rewards

Rainbow VIP's rewarding your loyalty

At Rainbow Nation Clothing we believe it is important to reward customer loyalty. We run a generous scheme enabling discounts, offers and treats, for members to access as they shop with us online or in store.

Joining - To join the Rainbow Reward Scheme click the reward icon at the bottom right hand side of the home page, and log in using your store account details, or click 'Join Now'. We recommend that you also agree to sign up for email contact from us, otherwise we are unable to send you emails and updates relating to your account and rewards. You can sign up for emails on the homepage footer.


Earning & Redeeming - There are several ways to earn points, and also different ways to redeem them!

Earning Points:

  • Earn 50 points when you sign up a new customer account.
  • Earn points on all website or shop purchases at a rate of 5 points for every £1 spent.
  • Earn 250 point rewards, through unlimited friend and family referrals.
  • Earn 25 points for joining us on Instagram, and sharing on Facebook

Redeeming Points:

To access your rewards you must be logged in to your customer account.
We have 3 standard cash rewards available:
  • Convert multiples of points into credit vouchers (£2, £5 or £10).
Click 'redeem' on the reward option you want to take. The reward will be generated and a code issued. This can be used instantly at checkout, brought in to the shop for redeeming, or kept for future use.
Custom Rewards:
At certain times we will run other custom rewards, all of which will be listed in the same section of the programme widget.

Referrals:

Refer family members or friends to Rainbow Nation and the loyalty scheme. Send them an email referral link from your account. When they place their first order as a result of your referral they can include a 10% discount.


Once their order is completed, and has passed the 28 day return period your referral will reward you with 250 points.

 

Special Loyalty Tiers & Bonuses*:

As soon as you place your first order over £25 you will promoted into our first Tier 'Admirer', and start to work towards earning additional benefits. Here are the benefits what we offer for each tier:

Tier 1 - Admirer 

This is the starter tier and you will earn points, and redeem as above. Custom Rewards are also active.

Tier 2 - Enthusiast

After reaching a lifetime total of 1500 points you will receive a bonus of 500 points

Receive offers and discounts throughout the year, including double points periods etc. and Custom Rewards

Tier 3 - Devotee

After reaching a lifetime total of 5000 points you will receive a bonus of 1000 points

Receive offers and discounts throughout the year, including Double points periods etc. and Custom Rewards

*Extra bonuses, offers and special discounts are communicated by email.
TERMS AND CONDITIONS
  • Reward points are added to your account following order fulfilment. Points are rewarded against product values only, and returns or cancellations will incur adjustments to your account.
  • Points and reward codes awarded are valid for a period of 365 days. Without purchase activity for 12 months or more, points and codes will expire.
  • Tier levels begin with points earnt from January 1st, points carried from the previous scheme will not be included in these totals.
  • Only one reward code or voucher code can be redeemed against each order, in order to prevent compounded discounting.
  • It is the responsibility of the customer to ensure they are set up to receive emails at the time of joining the reward scheme. Emails are automated and codes will not be reissued where a customer is found to not be set up to receive them. If a customer unsubscribes from email contact they will also stop receiving emails connected to the loyalty scheme.
  • On occasion the automated system may issue a reward that is not valid according to the tier level you are in. If this is the case we reserve the right to cancel or correct this individual reward without notice. 
  • Some bonus codes, offers and discounts are rewarded with terms attached, or may be limited in quantity. Details will be included at the time.
  • Rainbow Nation Clothing reserve the right to alter the scheme terms and conditions at any time, but notice of 21 days will always be given to account holders where changes may have a negative affect on members.  Dated details of single changes would be shown on this page as highlighted text, and shown by the date at the bottom of the page.
  • Orders to earn and spend rewards will always be treated separately, and will not be combined.
  • We reserve the right to permanently remove any member found to be misusing the scheme, including through self referrals, setting up multiple accounts, misuse of our website, or behaving inappropriately towards our business. We also reserve the right to cancel any rewards where the system has flagged a level of fraudulent activity.
For any problems or queries relating to the scheme please email us.

Updated 9th December 2023